247 Incident Logger
We all know how difficult and lengthy it is to create an incident that the IT Application Support teams can use to get back with a solution quickly; often we need to add error codes, process flows, current data, log files to the incident. For production line applications, this can be even more difficult for users to create accurate and suitable incidents.
That is why we created the application 247 Incident Logger
Have your teams on the production lines fast, correct, and quickly develop incidents with automatic collection of relevant log files, screenshots, and other relevant information.
247 Incident Logger is fully configurable and easy to use on any platform and will enable a fully automated incident handling with all relevant data and logs attached.
Different versions are available using Service Now in combination with many topline Manufacturing Execution Systems.